Game Quality Conditions
When it comes to buying video games online we know it can be difficult to understand what's included with the game you intend purchase.
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Below is a breakdown of the terms we use to guide you in your shopping.
Loose / Game Only
This Item Includes:
- Game Disc/Cartridge
This Item Will Likely Not Include:
- Game Box/Case
- Game Manual/Booklet
- Inserts/Code Cards
- Dust Sleeves/Clamshells
Disc-based games will come in a replacement case branded with our stores cover art.
Cart with Manual / Without Box
This Item Includes:
- Game Disc/Cartridge
- Game Manual/Booklet
This Item Will Likely Not Include:
- Game Box/Case
- Inserts/Code Cards
- Dust Sleeves/Clamshells
Disc-based games will come in a replacement case branded with our stores cover art.
Cart with Box / Missing Manual
This Item Includes:
- Game Disc/Cartridge
- Game Box/Case
This Item Will Likely Not Include:
- Game Manual/Booklet
- Inserts/Code Cards
- Dust Sleeves/Clamshells
Complete in Box / CIB
This Item Includes:
- Game Disc/Cartridge
- Game Box/Case
- Game Manual/Booklet
This Item May Not Include:
- Inserts/Code Cards
- Dust Sleeves/Clamshells
- Foam Inserts
DISCLAIMER:
Starting with the PS4, Switch, and Xbox One, it has become standard not to include manuals with games.
These items will be listed as Complete whenever they include the original case and cover art, even when no manual is present.
New / Sealed
New items are items that are still sealed in factory packaging, from the manufacturer. Please note that most new items we sell are nonreturnable once opened.
Good to Know:
- The quality/condition of an item does NOT apply to the functionality of that item. All items sold are guaranteed to be functional.
- DLC/Add-On Codes are not guaranteed to be valid with the purchase of used games as they may be missing or expired.
- While we do offer quality pre-owned merchandise, there may be minor flaws in the condition of some items (faded labels, yellowing, etc.). Regardless, all merchandise is cleaned, tested, and guaranteed.
Want more detail on the condition of an item?
Just send us an email with the item number and we can send over some images!
The item number is located at the bottom of the product page and will be in the following format:
028#-00000000####